We are aware that some player accounts are currently displaying an incorrect balance, and we sincerely apologize for the confusion.

We are actively working to correct this issue. All accounts should reflect the accurate balance within the next 24 – 48 hours. You do not need to take any action — your payment history is recorded and nothing has been lost.

If your balance still appears incorrect after 48 hours, please reply to this email and we will look into your account directly.

We appreciate your patience.